Accessibility for everyone

A more inclusive marketplace starts with making sure everyone can take part.

Our Commitment to Accessibility

At One Shop AI, we believe everyone should have the opportunity to discover products, explore businesses, and participate in the digital marketplace.

We’re committed to making our website easier to use and more inclusive for people of all abilities. We want buyers, sellers, and visitors to be able to access information, navigate our platform, and interact with its features with confidence.

Accessibility is an ongoing journey, and we’re working to identify barriers, improve the experience, and make our platform more welcoming to everyone.

Our Accessibility Goals

Easy navigation
Make it possible to move through pages and use important features with a keyboard, without relying only on a mouse.
Readable and visible content
Use clear typography, sufficient colour contrast, meaningful headings, and layouts that remain usable when zoomed in.
Support for assistive technology
Work toward compatibility with screen readers and other assistive tools.
A flexible experience across devices
Aim to make the platform usable across desktop computers, tablets, and mobile devices.
Accessible interactions
Improve forms, buttons, search, error messages, and other interactive elements so they are easier to understand and use.

Accessibility Standards

Our target
We intend to use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our target for improving the accessibility of One Shop AI.
Why WCAG
These internationally recognised guidelines help make web content more perceivable, operable, understandable, and robust for people with disabilities.
Conformance status
Our conformance status will be communicated after an accessibility assessment of the relevant pages and features.

Known Accessibility Limitations

What to expect
As we assess and improve the platform, some pages, features, or third-party integrations may present accessibility challenges.
What we’ll do
We will document identified barriers, prioritise improvements, and work toward providing accessible alternatives where possible.
If you hit a barrier
If you encounter an issue that makes One Shop AI difficult to use, please contact us so we can understand the problem and help you find a suitable way forward.

Feedback and Accessibility Support

Community feedback is essential to helping us discover accessibility barriers and improve everyone’s experience. If you encounter an obstacle or have recommendations, our support team is ready to assist.

Email
support@oneshopai.com
Website
https://oneshopai.com

Please include the page URL and a short description of the issue, if possible. You do not need to disclose a medical diagnosis to report an accessibility barrier.

Continuous Improvement

Accessibility is not a one-time task. We aim to review our website as it evolves, consider accessibility when introducing new features, and use user feedback to guide improvements.

We welcome suggestions from our community and are committed to learning how we can create a more inclusive marketplace.

Statement Information

Last updated
March 30, 2026
Accessibility standard targeted
WCAG 2.2 Level AA

Need accessibility assistance?

Email us and our team will get back to you within 5 business days.

Email us
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